Terms & Privacy Policy

Last updated: June 28, 2026

1. Introduction

Welcome to Zee Furniture. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Products and Pricing

All product prices are listed in Tanzanian Shillings (TZS) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Prices include VAT where applicable
Delivery charges are calculated at checkout
We strive to display accurate product images and descriptions

3. Orders and Payments

When you place an order, you agree to provide current, complete, and accurate information. We accept various payment methods including:

M-Pesa
Cash on Delivery
Bank Transfer
Credit/Debit Cards

4. Shipping and Delivery

We deliver to all regions across Tanzania. Delivery times vary by location:

Dar es Salaam: 1-2 business days
Other major cities: 2-4 business days
Remote areas: 5-7 business days

5. Returns and Refunds

We offer a 14-day return policy for unused items in original packaging. To be eligible for a return:

Item must be unused and in original condition
Original packaging must be intact
Proof of purchase is required
Custom orders cannot be returned

6. Warranty

All our products come with a 1-year warranty against manufacturing defects. The warranty does not cover:

Normal wear and tear
Damage caused by misuse or accidents
Unauthorized repairs or modifications
Fading or discoloration due to sunlight exposure

7. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account.

8. Limitation of Liability

Zee Furniture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

10. Contact Us

If you have questions about these Terms, please contact us:

legal@zeefurniture.com
+255 749 912 727
Dar es Salaam, Tanzania

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and shipping address
Payment information
Order history and preferences
Communications with our customer service team

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about orders and updates
Improve our products and services
Send promotional offers (with your consent)
Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

Delivery partners to ship your orders
Payment processors to handle transactions
Legal authorities when required by law

4. Data Security

We implement security measures to protect your information, including:

SSL encryption for data transmission
Secure payment gateways
Regular security audits
Access controls and monitoring

5. Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and cart items
Analyze website traffic and usage
Personalize your shopping experience

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us:

privacy@zeefurniture.com
+255 749 912 727
Dar es Salaam, Tanzania

By using Zee Furniture, you agree to our Terms of Service and Privacy Policy.

Have questions? Contact us